APARTMENT TURNOVERS (ATI)
FIELD OPERATIONS MANAGER
Apartment Turnovers, LLC
14660 Rothgeb Drive, #102
Rockville, MD 20850
http://www.apartmentturnovers.com
Contact:
Bert Sadtler
President
Boxwood Strategies
(410) 274-6707
email:BertSadtler
Introduction
Apartment Turnovers (ATI) was built from the ground up as a full service company that provides apartment and property managers with a one-call turnover service solution for all their apartment turnover and renovation service needs. At ATI we value our employees. We promote a team environment; all employees are invested in complete customer satisfaction.
Our work includes:
– Tub,Tile and Counter-Top Refinishing (Click)
– Carpet Cleaning and Restoration (Click)
– Repair and Punch-Out (Click)
– Janitorial Cleaning (Click)
– Painting (Click)
The Position
The Field Operations Manager will report to ATIs Director of Operations, located at the Rockville headquarters. There are approximately 50 direct/indirect reports consisting of technicians and helpers.
The Field Operations Manager will focus on:
– Field employee retention
– Client/customer retention thru quality control
– Fair, consistent pricing on non-standard turn services by providing estimates
With the main office in Rockville – we will have weekly meetings in Rockville or via Zoom. However, our job sites are throughout MD, DC and VA. The Field Operations Manager will be assigned a territory and 90% of the work will be in the field within an assigned territory. We are hiring two field operations managers – one for DC/VA and one for MD.
Working for ATI offers an opportunity for professional growth and career advancement. At ATI, this is a real thing.
Company Culture
Goal oriented, caring, strong personalities, team driven, get the “win” mentality.
We are a solutions focused company. New ideas and challenges are welcome, provided that “challenges” include a suggested solution.
ATI’s Competitive Advantage
We are truly a one-call turnover SOLUTION. We make it simple for a property manager or maintenance supervisor. They can simply call us or log into our portal to place the “job order” – we provide all key/main services that a property management company would need to turn a vacant unit for the next tenant.
We also offer maintenance service for occupied units. In addition, we have a full-service renovation division. We are a technology savvy one-stop shop for turnover services.
You never need to pickup a phone or walk a unit before requesting our services. We send invoices within 72 hours of service with pictures documenting our work.
The Recruitment Process
ATI has retained Boxwood to conduct a different kind of recruitment. We have selected Boxwood because we are believers in Boxwood’s unique approach to candidate selection and qualification. While this process is different, we feel that it genuinely offers both candidates and the company the best opportunity to get to know each other at a deeper level than is typical with the conventional interview approach.
Please click for a short video on the Boxwood Process.
Requirements for this Role:
– Current US Citizen OR you currently have employment authorization to work in the United States
– Must be bilingual -Spanish / English (Read and write English and Spanish Fluently)
– Geographically located within the Wash DC Metro Region
– Demonstrated experience managing 20 or more remote employees working on various remote job sites.
– Demonstrated experience in construction including punch out, paint or trade work experience (does not have to be extensive but need a demonstrated understanding of the basics of trade work / crew assignments etc.).
– Demonstrated experience ability to lead a large team
– Demonstrated experience implementing a program for employee retention, training / development
– Demonstrated experience implementing a program for improved service response – reduce service call backs thru training and quality control
Compensation for ATI’s Field Operations Manager
This is a performance/rewards role. Total compensation is base salary plus performance bonus.
Annual base salary range: $60,000-$65,000
On Target performance bonus: $6,000-9,750
Total On Target Earnings Range: $66,000 – $74,750
Base salary paid weekly.
Performance bonus paid quarterly.
Employee Benefits Summary
Paid Time Off – 2 weeks will be granted each year for the first 2 years of employment (unused accrued time off leave will be forfeited upon separation from employment)
Paid Holidays
Health Coverage
Life Insurance
Short-Term Disability Insurance
Group Accident Insurance
Critical Illness Insurance
Company Cell Phone
Company Vehicle with a gas card
Company Laptop
Click here for details to Employee Benefit Plan
Priorities to be Accomplished within the First Six Months
Implement Program for Employee retention, training / development – (assist with rolling out new employee development program, proper onboarding and training. Right person, right seat.)
Implement a Program that will reduce payroll percentage thru training & management
Implement a Program for improved service response – reduce service call backs thru training and quality control
Click here to meet the ATI team
TO APPLY CLICK HERE
Click here to download Candidate Self-Assessment Form
